Privacyverklaring

Last modified: 2025/04/04

1. General Provisions

1.1. Purpose of this Privacy Notice

This Privacy Notice explains how FUTCOIN ("Company", "we", "us", or "our") collects, processes, stores, and protects personal data of individuals ("users", "you", "data subjects") who interact with our services. It outlines our obligations under applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.

The purpose of this Privacy Notice is to ensure transparency regarding:

• The types of personal data we collect;
• The legal basis for processing personal data;
• How and why we process personal data;
• Your rights as a data subject and how to exercise them;
• Our commitment to data security and privacy compliance.

This Privacy Notice applies to all users worldwide, regardless of their place of residence. If required by local regulations, additional provisions may apply in specific jurisdictions.

1.2. Scope and Applicability

This Privacy Notice applies to:

• Our website(s) and mobile applications;
• Any service, transaction, or activity that involves the collection and processing of personal data by FUTCOIN;
• Any communication with us, including customer support inquiries, marketing activities, and participation in promotions.

This Privacy Notice does not apply to:

• Third-party websites or services linked on our platform that are not under our direct control. We encourage users to review the privacy policies of such third parties separately.

By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Notice. If you do not agree with any part of this Privacy Notice, you should discontinue using our services.

1.3. Definitions

For the purposes of this Privacy Notice, the following definitions apply:

• "Personal Data" – Any information relating to an identified or identifiable natural person, as defined under Article 4(1) of GDPR. This includes, but is not limited to, names, email addresses, IP addresses, and transaction history.
• "Processing" – Any operation or set of operations performed on personal data, whether automated or manual, including collection, storage, modification, retrieval, and deletion.
• "Data Controller" – The entity that determines the purposes and means of processing personal data. For the purposes of this Privacy Notice, FUTCOIN acts as the Data Controller.
• "Data Processor" – A third-party entity that processes personal data on behalf of the Data Controller under contractual obligations.
• "Supervisory Authority" – An independent public authority responsible for monitoring the application of GDPR within the European Economic Area (EEA).
• "Consent" – A freely given, specific, informed, and unambiguous indication of the data subject’s wishes, signifying agreement to the processing of personal data.

2. Legal Basis for Processing Personal Data

FUTCOIN processes personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws. We ensure that personal data is processed lawfully, fairly, and transparently, with a clear legal basis as outlined below.

2.1. Lawful Processing under GDPR (Article 6 GDPR)

Under Article 6 of the GDPR, personal data is processed only when at least one of the following legal bases applies:

(a) Consent (Article 6(1)(a) GDPR)

We process personal data when users provide explicit and informed consent for specific purposes. This includes, but is not limited to:

• Subscribing to marketing communications (newsletters, promotional emails);
• Accepting cookies and tracking technologies;
• Participating in surveys, promotions, or contests.

Users have the right to withdraw consent at any time by adjusting their preferences in their account settings or by contacting us (see Section 12. Consent Withdrawal and Opt-Out Mechanisms). Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

(b) Performance of a Contract (Article 6(1)(b) GDPR)

We process personal data when it is necessary for the performance of a contract between us and the user, or to take steps at the user’s request before entering into a contract. This includes processing required for:

• Registering and managing user accounts;
• Processing transactions and fulfilling orders;
• Providing customer support.

(c) Compliance with a Legal Obligation (Article 6(1)(c) GDPR)

We process personal data when it is necessary for compliance with legal and regulatory obligations, including:

• Financial reporting and tax compliance;
• Responding to legal requests from authorities (e.g., law enforcement agencies);
• Anti-fraud and anti-money laundering (AML) requirements.

(d) Legitimate Interests (Article 6(1)(f) GDPR)

We process personal data based on our legitimate interests, provided such processing does not override users' fundamental rights and freedoms. Examples include:

• Fraud Prevention: Monitoring transactions to detect and prevent fraudulent activities;
• Analytics and Service Improvement: Using aggregated user behavior data to enhance website functionality and user experience;
• Marketing and Advertising: Conducting targeted advertising campaigns (users can opt out at any time);
• Security Monitoring: Detecting and preventing unauthorized access, cyber threats, and data breaches.

Users have the right to object to processing based on legitimate interests (see Section 7. Data Subject Rights under GDPR).

2.2. Legitimate Interests Assessment

When processing data under legitimate interests, we conduct a Legitimate Interests Assessment (LIA) to ensure that:

• The processing is necessary for a specific legitimate purpose;
• The processing is proportionate and does not unduly impact user privacy;
• Users have the ability to object to such processing when applicable.

If you have concerns regarding data processing under this legal basis, you may contact us for further clarification (see Section 16. Contact Information and Complaints).

3. Categories of Personal Data Collected

We collect and process various categories of personal data to provide and enhance our services while ensuring compliance with applicable data protection laws. The types of data we collect depend on how users interact with our platform.

3.1. Personal Identification Data

This includes data that directly identifies a user, such as:

• Full name
• Username and password (for account authentication)
• Email address
• Phone number (optional)

3.2. Financial and Transactional Data

We process financial data necessary for transaction processing and payment verification. This includes:

• Transaction history (e.g., purchases, refunds, withdrawals, deposits);
• Billing and shipping address;
• Payment method details (e.g., selected card type, masked card number, expiration date).

Card Storage Disclaimer:
Users may choose to save a payment method for faster future transactions.
FUTCOIN does not store full credit or debit card details. Instead, all payment credentials are securely handled by third-party payment providers compliant with PCI-DSS security standards.
We retain only a tokenized reference or masked card information provided by the payment processor.

For more details on payment security, see Section 10.1. Data Shared with Third-Party Service Providers.

3.3. Technical and Device Information

When users interact with our platform, we collect certain technical data, including:

• IP address
• Device type and operating system
• Browser type and settings
• Log files and timestamps
• Cookies and tracking identifiers (see Section 11. Use of Cookies and Tracking Technologies).

3.4. User Interaction and Behavioral Data

To improve our services and personalize the user experience, we collect:

• Pages visited and time spent on each page
• Clickstream data (e.g., navigation patterns)
• Referral sources (e.g., how users arrive at our website)
• Preferences and interests based on user activity

3.5. Marketing Preferences

When users subscribe to marketing communications, we collect:

• Preferences for promotional emails and advertisements
• Opt-in or opt-out status for marketing communications

Users can adjust their marketing preferences at any time (see Section 12. Consent Withdrawal and Opt-Out Mechanisms).

3.6. Special Categories of Data (if applicable)

We do not intentionally collect or process special categories of personal data, such as:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Health or biometric data
• Sexual orientation

If a user voluntarily provides such information, it will be processed only with explicit consent and in compliance with Article 9 GDPR.

4. Methods of Data Collection

We collect personal data through various methods to ensure the effective delivery of our services while maintaining compliance with GDPR. The methods of collection include user-provided data, automated tracking technologies, and data received from third parties.

4.1. Data Provided by Users

Users voluntarily provide personal data when:

• Creating an account (e.g., name, email, password);
• Making transactions (e.g., payment details, billing/shipping addresses);
• Submitting inquiries via customer support;
• Participating in promotions, contests, or surveys;
• Adjusting privacy and marketing preferences.

Providing certain personal data may be mandatory to access specific services. Users who do not provide required information may not be able to use certain features.

4.2. Data Collected Automatically

We collect certain technical and behavioral data automatically when users interact with our website or services. This includes:

4.2.1. Cookies and Tracking Technologies

• We use cookies, web beacons, and tracking pixels to collect browsing data (see Section 11. Use of Cookies and Tracking Technologies).
• Users can manage cookie preferences through browser settings or via our Cookie Consent Management Tool.

4.2.2. Log Files and Device Data

• IP address, browser type, operating system, and timestamps are logged for security, fraud prevention, and analytics.
• We track session data and website navigation patterns to improve user experience.

4.2.3. Analytics and Usage Data

• We use third-party analytics services (e.g., Google Analytics, Meta Pixel) to collect anonymized behavioral data.
• This data helps us understand how users engage with our platform and optimize features accordingly.

4.3. Data Received from Third Parties

We may receive personal data from third-party sources, including:

• Payment processors – To verify transactions and prevent fraud.
• Advertising and marketing platforms – To personalize ads and measure campaign effectiveness.
• Social media platforms – If users interact with our services via social media integrations.
• Affiliated business partners – When users engage with our partners’ services through our platform.

We ensure that any third-party data processing is conducted in compliance with GDPR and that users are informed about data-sharing practices.

5. Purposes of Processing Personal Data

FUTCOIN processes personal data strictly for legitimate business purposes, ensuring compliance with GDPR and applicable data protection laws. The specific purposes of data processing include account management, service provision, fraud prevention, and marketing activities.

5.1. Account Registration and User Authentication

We process personal data to:

• Create and manage user accounts;
• Authenticate users during login;
• Manage user settings and preferences;
• Maintain account security and prevent unauthorized access.

5.2. Order Processing and Payment Transactions

To fulfill orders and process transactions, we collect and use personal data to:

• Verify user identity and ensure compliance with anti-fraud policies;
• Process payments via third-party payment providers (e.g., credit card, PayPal, cryptocurrency);
• Issue invoices, receipts, and transaction confirmations;
• Handle refunds and disputes.

5.3. Customer Support and Communication

We process personal data to provide customer service, including:

• Responding to user inquiries and technical support requests;
• Managing complaints and dispute resolution;
• Sending important service-related notifications (e.g., security alerts, policy updates).

5.4. Fraud Prevention and Security Measures

To protect user accounts and prevent fraudulent activities, we process personal data for:

• Detecting and mitigating fraud, unauthorized transactions, and suspicious activities;
• Monitoring website usage for security purposes;
• Implementing anti-money laundering (AML) and Know Your Customer (KYC) procedures where applicable.

5.5. Marketing and Promotional Communications

With user consent, we process personal data to:

• Send promotional emails, newsletters, and special offers;
• Personalize marketing campaigns based on user preferences;
• Conduct retargeting and behavioral advertising (users may opt out at any time).

Users can withdraw consent for marketing communications (see Section 12. Consent Withdrawal and Opt-Out Mechanisms).

5.6. Website Analytics and User Experience Optimization

To improve our platform and user experience, we process personal data to:

• Analyze website traffic and usage trends;
• Test and optimize website performance;
• Improve navigation, accessibility, and content relevance.

All analytics data is either anonymized or pseudonymized where possible.

6. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by applicable laws and regulations. Once the retention period expires, personal data is securely deleted or anonymized to prevent unauthorized access or misuse.

6.1. Retention Periods for Different Data Categories

Data Category	Retention Period	Reason for Retention
User account data	Retained until account deletion request is submitted	Necessary for account management
Transaction history	Retained for at least 5 years after the transaction	Compliance with financial regulations and fraud prevention
Marketing preferences	Retained until the user withdraws consent	Ensuring compliance with opt-out requests
Technical logs (IP, cookies, log files)	Retained for up to 12 months	Website security, fraud detection, and analytics
Customer support inquiries	Retained for 2 years from the last interaction	Improving service quality and resolving disputes
Legal compliance data (AML/KYC if applicable)	Retained for 5-7 years	Compliance with anti-money laundering (AML) and legal obligations

6.2. Criteria for Determining Retention Periods

We determine the appropriate retention periods based on the following factors:

• Legal and regulatory requirements (e.g., financial reporting, tax laws, AML compliance).
• Operational and business needs (e.g., maintaining records for customer support).
• Security and fraud prevention measures (e.g., keeping logs to detect unauthorized access).
• User consent and preferences (e.g., opting out of marketing communications).

6.3. Data Deletion and Anonymization Procedures

Once data is no longer required, we take the following actions:

• Deletion: Personal data is permanently erased from all active and backup storage systems.
• Anonymization: Where applicable, data is irreversibly anonymized for statistical and analytical purposes.

Users can request data deletion by submitting a request (see Section 12. Consent Withdrawal and Opt-Out Mechanisms). Certain data may be retained for legal and regulatory compliance, even after a deletion request.

7. Data Subject Rights under GDPR

As a data subject under the General Data Protection Regulation (GDPR) (EU) 2016/679, you have certain rights regarding your personal data. FUTCOIN is committed to upholding these rights and ensuring transparency in data processing.

You may exercise these rights by contacting us (see Section 16. Contact Information and Complaints).

7.1. Right to Access (Article 15 GDPR)

You have the right to request access to the personal data we hold about you. This includes:

• Confirmation of whether we process your personal data;
• A copy of the personal data we store;
• Information on how we process your data, including purposes and legal bases.

7.2. Right to Rectification (Article 16 GDPR)

If your personal data is inaccurate or incomplete, you have the right to request corrections. You can update your information through your account settings or by submitting a correction request.

7.3. Right to Erasure ("Right to be Forgotten") (Article 17 GDPR)

You may request the deletion of your personal data in certain circumstances, including:

• When the data is no longer necessary for the purposes for which it was collected;
• If you withdraw your consent and no other legal basis applies;
• When you object to processing, and there are no overriding legitimate interests;
• If your data has been unlawfully processed.

Exceptions: Some data may be retained to comply with legal obligations (e.g., financial regulations, fraud prevention).

7.4. Right to Restrict Processing (Article 18 GDPR)

You may request a restriction on processing if:

• You contest the accuracy of your personal data;
• The processing is unlawful, but you prefer restriction over deletion;
• We no longer need the data, but you require it for legal claims;
• You have objected to processing, and verification of legitimate interests is pending.

7.5. Right to Data Portability (Article 20 GDPR)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.

7.6. Right to Object (Article 21 GDPR)

You may object to the processing of your personal data based on:

• Legitimate interests: If our processing is based on legitimate interests, you can object unless we demonstrate compelling legitimate grounds.
• Direct marketing: You can opt out of marketing communications at any time.

7.7. Rights Related to Automated Decision-Making and Profiling (Article 22 GDPR)

You have the right not to be subject to decisions based solely on automated processing (including profiling) if such decisions produce legal effects or significantly impact you.

• If we use automated decision-making (e.g., fraud detection), you may request a human review of the decision.
• You may also contest automated decisions and request explanations.

7.8. Exercising Your Rights

To exercise any of these rights, contact us at support@futcoin.net with:

• Your full name and registered email;
• The specific request and relevant details;
• Proof of identity (if required for security reasons).

We will process requests within one month, as required under GDPR. If additional time is needed, we will notify you.

8. Data Security Measures

FUTCOIN is committed to protecting the security and integrity of personal data. We implement appropriate technical, organizational, and administrative measures to safeguard personal data against unauthorized access, disclosure, alteration, and destruction, in accordance with Article 32 of the GDPR.

8.1. Encryption and Access Control

• All data transmitted between users and our platform is encrypted using SSL/TLS protocols.
• Stored data is protected with AES-256 encryption to ensure confidentiality.
• Access to personal data is strictly role-based, meaning only authorized personnel with a legitimate need can access it.
• Employees handling sensitive data are required to use two-factor authentication (2FA).

8.2. Data Minimization and Protection Policies

• We collect and store only the minimum amount of personal data necessary for service delivery.
• Personal data is pseudonymized or anonymized whenever possible to reduce privacy risks.
• Strict internal policies govern data access, processing, and retention.

8.3. Security Audits and Incident Response

• We conduct regular security assessments and penetration testing to identify vulnerabilities.
• An Incident Response Plan (IRP) is in place to detect, respond to, and mitigate security threats.
• In the event of a data breach, we will:
  • Notify affected users without undue delay.
  • Report the breach to the relevant Supervisory Authority within 72 hours, as required by GDPR.

Despite our best efforts, no security system is entirely impenetrable. If you suspect a security issue, please contact us immediately at support@futcoin.net.

9. International Data Transfers

FUTCOIN operates globally and may transfer personal data to countries outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR Chapter V, providing an adequate level of data protection.

9.1. Compliance with GDPR and Data Transfer Safeguards

When transferring personal data outside the EEA, we ensure that:

• The recipient country has been deemed to provide an adequate level of protection by the European Commission; or
• The transfer is subject to appropriate safeguards, such as:
  • Standard Contractual Clauses (SCCs) approved by the European Commission;
  • Binding Corporate Rules (BCRs) for internal transfers within affiliated companies;
  • Specific derogations under Article 49 GDPR (e.g., explicit consent, contract performance).

9.2. Third-Party Service Providers Outside EEA

Certain third-party service providers (e.g., payment processors, cloud storage providers, analytics platforms) may process personal data in non-EEA countries. We require these providers to:

• Adhere to GDPR-compliant security standards;
• Implement legally recognized data transfer mechanisms;
• Maintain contractual obligations that uphold EU data protection principles.

9.3. User Rights and Control Over International Transfers

Users have the right to:

• Request further details on where their personal data is stored and processed;
• Obtain a copy of the data transfer safeguards in place (where applicable);
• Object to transfers based on legitimate interests (see Section 7.6. Right to Object).

For more information regarding international data transfers, users may contact us at support@futcoin.net.

10. Sharing of Personal Data

FUTCOIN does not sell or rent personal data to third parties. However, we may share personal data with third-party service providers, regulatory authorities, and business partners under strict legal and security safeguards.

10.1. Data Shared with Third-Party Service Providers

We engage third-party service providers to support our operations, and personal data may be shared with:

Category of Third Party	Purpose of Data Sharing
Payment Processors	To process transactions and prevent fraud
Cloud Storage Providers	To securely store and manage user data
Customer Support Platforms	To provide technical assistance and resolve inquiries
Marketing and Analytics Providers	To improve user experience and personalize communications
Fraud Prevention Services	To detect and mitigate fraudulent activities

We engage third-party payment processors to securely handle transactions. When users save a payment method, their full card details are never stored on our servers. Instead:

• A tokenized payment reference is used for future transactions.
• Payment providers comply with PCI-DSS security standards.
• Users can remove saved payment methods at any time in their account settings.

All service providers are contractually bound by confidentiality obligations and GDPR-compliant processing agreements.

10.2. Legal and Regulatory Data Disclosures

We may disclose personal data to law enforcement agencies, regulatory bodies, or government authorities if required by law or to:

• Comply with a legal obligation (e.g., tax, AML, anti-fraud laws);
• Respond to lawful requests (e.g., subpoenas, court orders);
• Protect the rights, safety, and security of our users, employees, and platform.

10.3. Business Transfers and Mergers

In the event of a merger, acquisition, or sale of assets, user personal data may be transferred to the successor entity. In such cases:

• Users will be notified in advance of any changes in ownership or data processing practices.
• The new entity must continue to process data in compliance with GDPR.

11. Use of Cookies and Tracking Technologies

FUTCOIN uses cookies and similar tracking technologies to improve user experience, analyze website performance, and provide personalized content. This section explains how we use these technologies and how users can manage their preferences.

11.1. Types of Cookies and Their Purposes

Cookies are small text files stored on a user’s device when visiting our website. We use the following types of cookies:

Type of Cookie	Purpose
Essential Cookies	Required for website functionality, user authentication, and security measures. Disabling these cookies may prevent access to certain services.
Performance & Analytics Cookies	Collect anonymized data to analyze traffic, improve website usability, and detect issues. We use third-party tools such as Google Analytics.
Functional Cookies	Store user preferences (e.g., language settings, theme customization) for an improved experience.
Marketing & Advertising Cookies	Track browsing behavior to deliver personalized ads and promotional content. These cookies may be set by third-party advertising partners such as Google Ads, Meta Pixel.

11.2. Managing Cookie Preferences

Users can manage or disable cookies by:

• Adjusting browser settings to block or delete cookies;
• Using our Cookie Consent Management Tool to customize preferences;
• Opting out of tracking by third-party analytics providers (e.g., via Google’s opt-out tool).

Note: Disabling cookies may impact website functionality.

11.3. Third-Party Tracking and Analytics

We use third-party analytics and advertising tools to optimize services. These include:

• Google Analytics – Tracks website traffic and user behavior.
• Meta Pixel – Measures ad performance and retargeting effectiveness.
• Other third-party ad networks – Used for personalized marketing campaigns.

Users may opt out of third-party tracking via their privacy settings or through the Network Advertising Initiative’s opt-out tool.

12. Consent Withdrawal and Opt-Out Mechanisms

FUTCOIN allows users to manage their privacy preferences, including withdrawing consent for data processing and opting out of marketing communications. This section outlines how users can exercise these rights.

12.1. Withdrawing Consent for Processing

Users who have previously given explicit consent for data processing (e.g., marketing communications, cookies) may withdraw their consent at any time.

How to Withdraw Consent:

• Marketing Communications: Click the "unsubscribe" link in any promotional email or adjust preferences in your account settings.
• Cookies and Tracking: Modify cookie settings via our Cookie Consent Management Tool [link here] or through browser settings.
• General Data Processing: Submit a data withdrawal request to support@futcoin.net.

Effect of Withdrawal:

• Withdrawal applies only to future data processing. It does not affect the lawfulness of processing conducted before consent was withdrawn.
• Certain essential data (e.g., transaction history) may still be processed under legal obligations or contractual necessity.

12.2. Opting Out of Marketing Communications

Users may opt out of receiving promotional emails, SMS messages, or push notifications.

How to Opt Out:

• Use the unsubscribe link provided in marketing emails.

Exceptions: Users may still receive service-related emails (e.g., transaction confirmations, security alerts).

12.3. Impact of Consent Withdrawal

• Users who withdraw consent for account-related data processing may experience limited access to certain features.
• Withdrawn marketing preferences may take up to 48 hours to be fully processed.

13. Automated Decision-Making and Profiling

FUTCOIN may use automated decision-making and profiling to enhance security, prevent fraud, and improve user experience. These processes comply with Article 22 of the GDPR, ensuring that they do not produce legal or similarly significant effects on users without appropriate safeguards.

13.1. Use of Automated Systems for Fraud Prevention

To protect users and maintain platform integrity, we employ automated fraud detection mechanisms that assess risk levels and detect unusual activity patterns. If a transaction or account action is flagged as potentially fraudulent, additional verification may be required before proceeding.

13.2. Profiling for Security and Risk Management

We may analyze user activity to assess potential risks and take appropriate security measures. This helps to:

• Ensure compliance with legal and regulatory requirements;
• Enhance fraud prevention strategies;
• Maintain a secure transaction environment.

Legal Basis for Automated Processing
Automated processing for fraud detection and security monitoring is conducted under Article 6(1)(f) GDPR (Legitimate Interests), as it helps:

• Protect users from unauthorized access and financial fraud;
• Detect and prevent security breaches;
• Comply with anti-money laundering (AML) and regulatory obligations, where applicable.

13.3. Right to Challenge Automated Decisions

Users affected by an automated decision have the right to:

• Request a human review of the decision;
• Obtain an explanation of the decision-making process;
• Contest the decision if they believe it was incorrect.

How to Challenge an Automated Decision
Users can contact support@futcoin.net to request a review of any automated decision affecting their account. We will respond within 30 days in accordance with GDPR guidelines.

FUTCOIN does not use automated decision-making for:

• Processing personal data in a way that produces legal effects without human intervention;
• Profiling users for targeted advertising without explicit consent.

14. Third-Party Links and External Websites

FUTCOIN’s website and services may contain links to third-party websites, applications, or services that are not operated or controlled by us. This section explains our limited responsibility for such external content.

14.1. Liability Disclaimer for Third-Party Websites

• Clicking on third-party links may redirect users to websites with different privacy policies and data protection practices.
• FUTCOIN does not control or assume responsibility for how third-party websites collect, use, or process personal data.
• Users should review the privacy policies of any third-party service before providing personal data.

14.2. Third-Party Services Integrated with FUTCOIN

Certain third-party services may be integrated into FUTCOIN’s platform (e.g., payment gateways, analytics tools). While we ensure GDPR compliance in our contracts with such providers, users should be aware that:

• Third-party payment processors handle financial transactions under their own terms.
• Analytics and advertising partners (e.g., Google Analytics, Meta Pixel) may collect usage data independently.

14.3. Third-Party Social Media and Plugins

If users engage with our content via social media integrations (e.g., sharing buttons, logins via Google/Facebook), these platforms may collect personal data as per their own privacy policies. FUTCOIN does not receive full access to such data.

15. Changes to this Privacy Notice

FUTCOIN reserves the right to modify or update this Privacy Notice at any time to reflect changes in legal requirements, industry practices, or our data processing activities. Users will be notified of significant changes as outlined below.

15.1. Notification of Changes

If we make material changes to this Privacy Notice, we will provide notice through:

• An email notification sent to registered users;
• A prominent banner or notice on our website;
• Updates to this page with a revised "Last Updated" date.

In cases where user consent is required for new data processing activities, we will obtain explicit consent before implementing such changes.

15.2. User Responsibility to Review Updates

• Users are encouraged to review this Privacy Notice periodically to stay informed of how their personal data is processed.
• Continued use of our services after changes take effect constitutes acceptance of the updated policy.

16. Contact Information and Complaints

16.1. Contact Details of Data Controller

FUTCOIN acts as the Data Controller for the processing of personal data described in this Privacy Notice. Users can contact us at:

Email: support@futcoin.net
Registered Address: 2nd Floor 107 Charterhouse Street, London, United Kingdom, EC1M 6HW

16.2. Lodging a Complaint with a Supervisory Authority

If users believe that their rights under GDPR have been violated, they have the right to file a complaint with a Supervisory Authority in their country of residence or where the alleged data violation occurred.

A list of EU Data Protection Authorities is available at:
🔗 European Data Protection Board (EDPB) website

We encourage users to contact us first, so we can address any concerns before escalating to authorities.